Privacy Policy

Your privacy and security are important to us. This privacy and cookies policy discloses the privacy practices for and is intended to help you understand how we deal with any personal information we may obtain from you and how you can remove it.


By ticking the box that accepts our privacy policy and disclaimer policy, you agree that we may collect and use all personal information you provide to us in the ways described in this policy. If you do not agree with the terms in this policy, please do not provide personal details to us.

Please note we may need to update this policy from time to time to reflect changes in the law.


We will use your information only for the purposes set out below

  • Contacting us
  • Completing a survey that contains your personal information
  • Entering a competition
  • Reporting a problem


The information we collect from you includes, but not limited to, data concerning traffic on our site, weblogs and other communication data, whether this is required for our billing purposes or otherwise.


By providing us with any personal information, you fully understand and clearly consent to the transfer, collecting and processing such personal information. Such transfer, collection, and processing will comply with the terms of this policy.


IP addresses and cookies

We use “cookies” to help us gather and store information about visitors on our site. We may collect information about your computer, including your IP address, operating system and browsing type for system administration. This is statistical data about our sites users browsing actions and patterns, and does not identify you as an individual.


A “cookie” is a small text file which is created on your computer’s hard disc when you access certain websites. Cookies allow the website to recognise your computer. A cookie can identify the pages that are being viewed and this can assist us to select the pages that the visitor sees.


You have the ability to accept or decline cookies by modifying the settings in your browser. For example in Internet Explorer, you can go to Tools and then internet options, where there is an option to change your settings to disable cookies. However, you may not be able to use all the interactive features of our site if the cookies are disabled.


Cookies active on your browser

Cookie NameCookie CategoryDescriptionDuration
wordpress_2WordPress cookie for a logged in user.session
wordpress_logged_in_2WordPress cookie for a logged in usersession
wordpress_test_2WordPress cookie for a logged in usersession
wordpress_test_cookie2WordPress test cookiesession
wp-settings-1Wordpress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. 1 year
wp-settings-time-2Wordpress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. 1 year
PHPSESSID1To identify your unique session on the websitesession
SESS1To ensure that you are recognised when you move from page to page within the site and that any information you have entered is remembered.session
__utma2This cookie keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred. Google Analytics uses the information from this cookie to calculate things like Days and Visits to purchase.permanent
__utmb2__utmb is a Google Analytics cookie. It takes a timestamp of the exact moment in time when a visitor enters a site.session
__utmc2__utmc takes a timestamp of the exact moment in time when a visitor leaves a site.30 mins
__utmz2Keeps track of where the visitor came from, what search engine you used, what link you clicked on, what keyword you used, and where they were in the world when you accessed a website. This cookie is how Google Analytics knows to whom and to what source / medium / keyword to assign the credit for a Goal Conversion or an Ecommerce Transaction. 6 months


Where we store your personal data

All your personal information is stored on our secured servers. Where you have given a password allowing you to access certain parts of our website, you’re responsible for keeping your password safe and not share it with anyone.



Links to other websites

This policy only relates to this site, so if you follow a link from this site to another site this policy will not apply. We do not accept responsibility for other websites policies and you should check their policy before you submit any personal information.



Email communication

We have an email notification system where you can choose to sign up for email notifications such as newsletters. You will have the ability to subscribe and unsubscribe as you wish. However, it is not possible to opt out of receiving important emails from regarding your account such as:

-Legal notices and changes to our terms and conditions



Your rights

You have the right to ask us not to process your personal information for marketing purposes. If we intend to use your data for such purposes we will inform you before collecting your data. You can also contact us to take you off our database. You also have the right to access information we hold about you. For more information please email